Shipping policy
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7–15 business days | Calculated at checkout |
| Express Shipping | 3–7 business days | Calculated at checkout |
| International Shipping | 10–20 business days | Calculated at checkout |
Delivery delays can occasionally occur due to customs, weather, or courier issues.
3. Shipment Confirmation & Tracking
You will receive a shipment confirmation email once your order has shipped.
The email will include your tracking number, which becomes active within 24–48 hours.
4. Customs, Duties & Taxes
Our store is not responsible for customs duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
5. Damages
If you receive a damaged product, please contact us immediately.
Please send:
-
Order number
-
Photos of the damaged product
-
Photos of packaging
This helps us resolve the issue quickly.
6. Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered to the address entered for an order. Please verify your shipping address before completing your purchase.
7. Incorrect Shipping Address
If you entered the wrong shipping address, please contact us within 12 hours of placing the order. After this time, we may not be able to change the address.
8. Contact Us
If you have any questions about this Shipping Policy, please contact us:
Email: www.munnamichel40@gmail.com